If you're having trouble paying your energy bills, don't panic. There are steps you can take to get help and manage your finances. Here's what you need to know.

If you're struggling to pay your energy bills, the first thing you should do is contact your supplier. Under emergency rules, your supply cannot be cut off. If you're a prepay customer, you may also be able to get emergency credit.

Let your supplier know that you're vulnerable and having difficulty paying your bills. They may be able to offer payment reviews, breaks, or reductions to help you manage your payments.

In addition to speaking to your supplier, it's important to explore all of your options for getting help with your energy bills. Check out our Struggling to pay – energy help guide to find out what assistance is available to you.

It's also a good idea to review all of your finances, including doing a 10-min benefits check-up and a money makeover. These resources can help you identify areas where you may be able to save money and better manage your expenses.

One way to reduce your energy bills is to use less energy. Our new interactive energy-saving tool can help you do just that. This tool allows you to click around a virtual house to find out how much appliances cost to run and how to cut back.

For more tips on saving energy and money, check out our Energy saving tips guide and our Energy mythbusters guide for less clear-cut issues. And don't forget to read our Heat the human guide for more ways to save energy and money.

By following these tips and resources, you can get the help you need to manage your energy bills and save money in the long run. Remember, don't be afraid to reach out for assistance and explore all of your options. With a little effort, you can get back on track and stay on top of your energy bills.