Our data comes from two sources:
What you tell us when you sign up
Your TransUnion Credit Report
If you think this is wrong, it's crucial to check and fix it as many lenders and other firms (eg, gas & elec or mobile phone providers) use this info to assess you. If the details you gave when you signed up to Credit Club are wrong, log in, and then click on your name at the top of the club. You will then be able to click on “Settings” where you can change your details.
If something’s wrong on your TransUnion Credit Report, then – once you’re on the “Credit report” tab within Credit Club, you can use the “Raise a dispute” button to contact TransUnion and explain what’s wrong. It will be able to liaise with the lender on your behalf to see if the lender’s willing to remove the information. Or, you can contact the lender which supplied the wrong information directly.
If something isn’t appearing on your report that you think should be there, you can also contact TransUnion directly at its consumer enquiries page. You may need to go through additional steps to verify yourself with TransUnion and provide evidence of the missing account.