Search the main site - Martin tries to put everything he knows on the website, so try using the search at the top right of every page. You'll be surprised how many of your questions are answered on the site already, in guides or news.

See if you can find the answer in our Help Centre - if you're looking for support with one of our tools, Cheap Energy Club or Credit Club, you are likely to find the answer here.
​

Ask in the forum - If you still can’t find the answer, please post in the Forum, where you can ask other MoneySavers. Many of our forum users have a great deal of expertise. Remember, it's an open forum, so anyone can answer. It's free to post – just register to join in.