In most cases, MoneySavingExpert.com doesn’t pay the cashback/voucher. The only exception to this is Cheap Energy Club cashback.
At MSE we try to flag up the best deals and in most cases it’s the cashback or comparison site which pays out. If the voucher or cashback is late, contact them direct and this should be resolved for you.
If your question’s about car or home insurance cashback, or you signed up for a direct deal via our site click the links below for more specific help.