I'm comfortably in credit, but my firm's hugely hiked my Direct Debit, is this fair?

It's normal to have a credit balance during the winter months, but heading into summer, it's best to have no credit (or even be in debit). Martin's blog on how much energy bill credit you should have tells you how the billing cycle should work, depending on when you signed up with your supplier.

If you're more than a couple of months in credit and your Direct Debit is rising significantly, there may be an issue. Read our full Energy Direct Debit help guide to see why it might be happening, and how to challenge it if it's unfair.