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Cheap Energy Club
49 articles
Cheap Energy Club is back - what's changed?
Why’ve you changed the way I log in to Cheap Energy Club?
Does it cost more to switch via Cheap Energy Club?
Does MSE make money when I switch energy?
Do you include all tariffs on the market?
How is the estimated cost of a tariff calculated?
How are my savings calculated?
How do providers stack up for customer service and how do we calculate the MSE customer service rating?
Do your figures include VAT?
How does energy switching work?
How is Ofgem's Price Cap factored into my results?
How long does it take to switch energy suppliers?
I've changed my mind - how do I cancel my switch?
Can I time a switch to take place after my contract ends?
How often can I switch my energy supplier?
Will I be credit checked when I apply to switch my energy?
I'm on a fix, can I transfer it to a new property?
Do smart meters affect switching?
What is Economy 7? Can I save?
I have multiple electricity meters. Can I still switch energy suppliers easily?
I have solar panels - can I still switch?
What is a green tariff?
Will I lose my Warm Home Discount if I switch?
Who do I contact if something goes wrong with my switch?
I've called the supplier and it doesn't know about my switch
I've an issue with my supplier - how do I raise this?
Do I need to pay my first Direct Debit payment upfront?
Where can I find or submit energy supplier feedback?
Energy Switching FAQs
My prices are capped - can I still switch?
What is the energy Price Cap, and how does it affect what I pay?
I'm worried I can't afford to pay my energy bills - what can I do?
How do I find out who my provider is?
How do I contact my supplier?
How do I find my MPAN/MPRN?
I'm comfortably in credit, but my firm's hugely hiked my Direct Debit, is this fair?
Why is my monthly Direct Debit higher in winter and lower in summer?
What will I pay when my fix ends?
What's the Warm Home Discount?
What should I do about my energy supply when moving house?
My energy supplier has gone bust - what now?
How do I update my usage or tariff details on my Cheap Energy Club account?
I can't find my tariff - help!
I don't know the split between my gas and electricity payments - can I guess?
How do I change my Cheap Energy Club email address?
How do I change my address in my Cheap Energy Club account?
When will I get my cashback?
Why do you pay cashback?
My switch has completed - why does it still show as 'in progress'?