If you change your mind after requesting the switch, you'll have a cooling-off period of 14 days in which to cancel penalty-free.

You'll need to contact the supplier you're switching to directly to do this (see our list of energy provider contact details).

Bear in mind if you’ve already been switched over before your cooling-off period ends and you do cancel, you’ll be switched back to your original supplier and you’ll have to pay the temporary supplier for energy you used while you were with it.

If you submitted your switch through Cheap Energy Club, please let us know once the supplier has confirmed that your switch has been cancelled and we can remove the application from your account.