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Can I log in to the app with the details I've used with the MSE Credit Club, Cheap Energy Cub, or the MSE Forum?
Can I log in to the app with the details I've used with the MSE Credit Club, Cheap Energy Cub, or the MSE Forum?
Updated over 3 months ago

We have started to move towards bringing together all MSE accounts, including our clubs and our app, into a single login and one MSE Account.

As a first step, you're able to log in to Credit Club and the MSE App using the same login details. If you're in the app, you'll be able to go straight through to Credit Club without having to log in again.

How to log in

If you're trying to log in to Credit Club and have an MSE App account registered with the same email, you should use your MSE App details to log in from now - your Credit Club password will no longer work. If you can't remember your MSE App password, you will have to reset your password before you log in - but don't worry... you can do this from Credit Club with the link underneath the login box.

If you're logging in to the MSE App and have a Credit Club account registered with the same email, you can continue to use your MSE App login details for both and your Credit Club password will be deleted the next time you log in to either.

If you use different passwords for Credit Club and the MSE App and would rather use your Credit Club password, you should log in to Credit Club using your MSE App details and then change your password in the ‘Settings’ page.

I'm registered for the Credit Club and the MSE App with different email addresses - are they now connected?

For security we will only connect details for accounts where the email address has been verified on both Credit Club and the MSE App, and where the email addresses match.

If you have accounts using different email addresses you will not be able to connect these, but you can use one set of details to log in to the other.

Can I log in to the app with my Cheap Energy Club or MSE Forum details?

Not yet - they still have separate logins for now. But we're working on it...

Can I close my accounts?

You can close your account at any time from the ‘Settings’ in Credit Club or the MSE App. This will close both your Credit Club and your MSE App account.

If you want to close only one of your accounts, you would have to close both and then sign up again to the one you want to be a member of.

What can I do if I'm having trouble logging in or registering for either Credit Club or the app?

Contact us at [email protected]. We can give you a hand getting things sorted.

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