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Can I log in to the MSE App with the details I've used with Credit Club, Cheap Energy Cub, or the MSE Forum?

Updated over 2 months ago

We have brought our MSE App and Clubs under a single login and one MSE Account, so you're now able to access Cheap Energy Club, Credit Club and the MSE App using the same login details.

If you're logged in to the MSE App, you'll be able to go straight through to Cheap Energy Club and Credit Club without having to log in again.

You can't use your Forum login details yet, they're still separate.

How to log in

If you're trying to log in to either Cheap Energy Club or Credit Club and have an MSE App account registered with the same email, you should use your MSE App details to log in from now - your Energy Club or Credit Club passwords will no longer work.

If you can't remember your MSE App password, you will have to reset your password before you log in - but don't worry... you can do this from either Cheap Energy Club or Credit Club with the link underneath the login box.

If you're logging in to the MSE App and have a Cheap Energy Club or Credit Club account registered with the same email, you can continue to use your MSE App login details for both and your Cheap Energy Club or Credit Club password will be deleted the next time you log in to either.

I'm registered for the Energy Club, Credit Club and the MSE App with different email addresses - are they now connected?

For security we will only connect details for accounts where the email addresses match.

If you have accounts using different email addresses you will not be able to connect these, but you can use one set of details to log in to the other.

Can I close my accounts?

You can close your account at any time from the ‘Settings’ in Credit Club or the MSE App. This will close both your Credit Club and your MSE App account.

If you want to close only one of your accounts, you would have to close both and then sign up again to the one you want to be a member of.

If you want to close your Cheap Energy Club account, email datarequest@moneysavingexpert.com and the team will be able to help you close your account

What can I do if I'm having trouble logging in or registering for Cheap Energy Club, Credit Club or the app?

Contact us at appsupport@moneysavingexpert.com. We can give you a hand getting things sorted.

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